Delivery Information
At Heating Radiators Store, we understand that timely and reliable delivery is crucial to ensuring your home remains warm and comfortable. Our delivery process is designed to be straightforward, efficient, and transparent, so you can enjoy your premium heating solutions as soon as possible. Whether you’re upgrading your current system or installing a new one, we’re here to make the process seamless.
Shipping Options
We offer two main shipping options to cater to your needs, ensuring flexibility and convenience for our customers worldwide (excluding select remote areas in Asia and other regions). Both options are handled by trusted global carriers to guarantee the safe and secure delivery of your radiators.
Standard Shipping
For those who need their radiators quickly, our Standard Shipping option is the perfect choice. We partner with renowned carriers like DHL or FedEx to ensure fast and reliable delivery.
- Cost: ÂŁ12.95 (applicable to all orders)
- Delivery Time: 10-15 days after dispatch
- Ideal For: Customers who prioritise speed and want to minimise waiting time.
With Standard Shipping, you can track your order in real-time and expect professional handling from dispatch to your doorstep.
Free Shipping
We believe that quality heating should be accessible to everyone, which is why we offer Free Shipping on orders over ÂŁ50. This option uses EMS, a reliable postal service known for its extensive global reach.
- Cost: Free for orders above ÂŁ50 (for orders below ÂŁ50, Standard Shipping applies)
- Delivery Time: 15-25 days after dispatch
- Ideal For: Budget-conscious customers who are happy to wait a little longer for their delivery.
Free Shipping is our way of thanking you for choosing Heating Radiators Store, making it easier to invest in efficient home heating without extra costs.
Order Processing and Dispatch
Before your radiators are on their way, our team ensures every order is carefully processed and checked for quality. Here’s what to expect:
- Order Processing Time: 1-2 days after payment confirmation. During this time, we verify your order details, prepare the items, and coordinate with our shipping partners.
- Dispatch Notification: Once your order is dispatched, we’ll send you a confirmation email with tracking information (for Standard Shipping) or a dispatch reference (for Free Shipping). This allows you to monitor your delivery progress.
We pride ourselves on efficiency, so you can rest assured that your order will be handled promptly and professionally.
Delivery Areas
As a global provider of heating solutions, we ship to most countries worldwide. However, due to logistical constraints, we are unable to deliver to select remote areas, including parts of Asia. If you’re unsure about your location, please check our FAQ page or contact our customer service team at [email protected] for clarification.
What to Expect Upon Delivery
When your radiators arrive, they will be securely packaged to prevent damage during transit. Please inspect the package upon delivery and notify us immediately if there are any signs of mishandling. Our radiators are built with premium materials, such as corrosion-resistant nano Zirconium coating and high-quality mild steel, so you can expect durable products that are ready for installation.
Need Assistance?
If you have any questions about delivery, shipping times, or your order status, our dedicated customer service team is here to help. Reach out to us at [email protected], and we’ll respond promptly. For quick answers, visit our FAQ section on the website.
Thank you for choosing Heating Radiators Store – where we’re committed to warming homes, one radiator at a time. We appreciate your trust in us and look forward to helping you create a cosy, energy-efficient living space.